Medical spa aftercare software
Aftercare software built for one job: following up after every treatment
Most clinic platforms treat aftercare as one checkbox among hundreds of features. Cliniop is medical spa aftercare software that does only this: it sends your own approved follow-up emails on day 1, day 7 and day 30 after each treatment, and shows you where every client stands.
What medical spa aftercare software should do
Aftercare is the part of a treatment the client experiences at home. Good aftercare software makes that part consistent: every client hears from the clinic at the right moments, with the clinic’s own instructions, without anyone at the front desk having to remember.
That means three things working together: a sequence timed to the treatment, wording the clinic controls, and a clear view of which clients are mid-sequence, which emails went out and who came back.
How Cliniop works
A workflow is three emails. You write them once, approve them, and reuse them for every client.
- Day 1: a post-treatment follow-up with your clinic’s aftercare instructions.
- Day 7: a check-in that invites questions while results settle.
- Day 30: a rebooking invitation, when a next visit is worth considering.
- Add a client after the appointment with an email address and, optionally, a first name. Cliniop schedules all three emails and sends each one on time.
Your wording, reviewed before anything is sent
Cliniop never writes clinical advice. The starting templates provide structure and tone, and leave every clinical instruction as a placeholder for your own approved text. A workflow cannot be activated while a placeholder remains, and someone at your clinic has to confirm the messages before they are used.
Editing an active workflow returns it to draft for review. Clients already in a sequence keep the messages they were scheduled with, so a change never surprises someone halfway through.
Built to sit beside your current software
Cliniop does not replace your booking, EMR or payment system, and there is nothing to migrate. Emails go out under your clinic’s sender name and replies land in your own inbox. Groups with several locations run them all from one account, with shared workflows and reporting by location.
Frequently asked questions
What is medical spa aftercare software?
Software that follows up with clients after a treatment: aftercare instructions in the first days, a check-in once results settle, and an invitation to book the next visit. Cliniop sends these as emails on day 1, 7 and 30.
Does Cliniop replace my booking or EMR system?
No. It handles post-treatment follow-up email only and runs alongside the software you already use.
Does Cliniop send text messages?
No. Cliniop sends email only.
How much does it cost?
Cliniop is $149 per month per clinic location. Groups with several locations can talk to our sales team for tailored pricing.